AI Knowledge Platform
Your best answers sit in 10,000 old support emails and a thousand pages of documentation. This platform turns them into an assistant that researches like your most experienced people: it backs every answer with its source, asks instead of guessing — and your plaintext data never leaves your premises.
Rollout in days, not months.
How it works
Support mailboxes and PDF documentation go into the system. Anonymization runs first — locally, before anything else touches the data.
Email threads become problem–solution pairs; manuals become citable sections with resolved cross-references. In the reference project: 500,000 searchable sections from 10,000 emails and the entire documentation.
The assistant researches both, cites its source and asks when a question is ambiguous. You choose the AI model — in the cloud or fully local on your premises.
Proven in the reference project
All numbers from a live reference project with an equipment manufacturer.
The effort
Less than self-hosted suggests. Rollout takes days, not months: connect mailboxes and documentation, configure your domain, let it run. The finished knowledge base is a single file — no database operations, no cloud subscription, no new infrastructure landscape. And a new knowledge snapshot is a file swap, not a project.
Next step
Request a demo — or tell us briefly where your support knowledge lives today. You will hear back within one business day, from a human.